GoldandSilverExpress LLC Privacy Policy

GoldandSilverExpress LLC and its wholly-owned subsidiaries (“GoldandSilverExpress“) respect your privacy and are committed to the privacy and security of personal information. We will never willfully disclose individually identifiable information about our customers to any third party, except in the limited circumstances permitted by this Privacy Policy.

The purpose of this Privacy Policy (“Privacy Policy”) is to provide you with information about how GoldandSilverExpress collects, uses, shares, and safeguards certain personal information it gathers. It also describes options you have concerning your personal information. In general, our processing of personal information is designed to improve the purchasing experience of our customers and to provide relevant information about our products, services, and promotions.

This Privacy Policy describes the privacy practices of GoldandSilverExpress LLC and its subsidiaries (collectively and/or individually, “GoldandSilverExpress,” “our,” or “we”).

About This Privacy Policy

This Privacy Policy describes the privacy practices of GoldandSilverExpress. Except as otherwise provided, it applies to our interactions with our customers and visitors, including, without limitation:

• Use of our Websites, including mobile websites and applications (“Websites”)

• Attendance at coin shows and other events in which we participate

• Phone and email communications

• Social media interactions on our Websites and other third-party websites like Facebook, YouTube, LinkedIn, Instagram, and Twitter

• Viewing our online advertisements or emails

• Through our authorized service providers

Please read this Privacy Policy carefully before using the Websites or submitting information to us. By accessing or visiting the Website, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of this Privacy Policy and our User Agreement.

Except as otherwise noted, any capitalized terms not defined in the Privacy Policy have the meaning set forth in the User Agreement.

If you do not consent to the collection, use, and sharing of your information as described in this Privacy Policy, please do not provide us with such information. The nature of our business requires that we gather and maintain information that is of a personal nature that you may wish to keep protected.

This Privacy Policy does not apply to third-party websites accessible through our Websites or other applications.

Personal Information We Collect

As described below, GoldandSilverExpress may collect or has collected in the preceding 12 months the following categories of personal information (“Personal Information”):

1. Identifiers

   • Examples: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, or other similar identifiers.

2. Other elements

   • Examples: Name, signature, address, telephone number, education, employment history, bank account number, or credit card number.

3. Characteristics of protected classifications

   • Examples: Race, religion, and age.

4. Commercial information

   • Includes services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

5. Education information

   • Includes information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA).

6. Internet or other electronic network activity

   • Examples: Browsing history, search history, interaction with our website, application, or advertisement.

7. Geolocation data

   • Includes location information while using one of our apps.

8. Audio, electronic, visual, thermal, olfactory, or similar information

   • Examples: Identifiable information obtained during customer service calls.

9. Professional or employment-related information

10. Consumer profile

• Inferences drawn from any of the information identified above to create a profile about a consumer reflecting preferences, characteristics, and behaviors.

We may add to the categories of Personal Information we collect. In that case, we will inform you.

Purposes We Collect Your Personal Information

We collect Personal Information for the following business or commercial purposes:

• To provide you with information, products, or services you request.

• To fulfill orders (e.g., shipping, tax reporting).

• To contact you about products, services, or promotions.

• For marketing activities and product development.

• To communicate via social media.

• To enforce contractual rights (e.g., billing, collections).

• To improve our Website and customer experience.

• For customer service and quality control.

• For testing, research, and product development.

• To comply with legal requests.

• To protect rights, property, and safety.

• For business transactions (e.g., mergers, acquisitions).

We may change or add to these purposes and will inform you when required by law.

Sources of Personal Information

We collect Personal Information from:

• You (e.g., Website visits, forms, social media interactions).

• Friends & family (e.g., referral programs).

• News outlets & social media.

• Third-party websites (e.g., user profiles).

We may supplement information with third-party records to enhance service and marketing.

Sharing Personal Information

We do not generally sell Personal Information. However, to the extent “sale” includes advertising technology activities, we comply with applicable law.

In the past 12 months, we shared the following categories of Personal Information with:

• Third parties as directed by you (e.g., gift shipments).

• Business collaborators (e.g., joint service providers).

• Service providers (e.g., marketing firms, IT providers).

• Promotion sponsors & marketing partners.

• Government entities & legal services (for compliance).

• Successors in business transactions (e.g., mergers).

We do not sell Personal Information and have no knowledge of selling minors’ data.

Using Your Personal Information on Our Website

We automatically collect:

• IP address, browser type, language, ISP, referring pages, OS, timestamps.

• Analytics data (e.g., visitor counts, traffic patterns).

We use:

• Cookies (to recognize users, personalize experience).

• Pixel tags/web beacons (to track navigation).

• Social media plugins (e.g., Facebook, LinkedIn).

IMPORTANT: By using the Website, you consent to this data processing.

Do Not Track

Our Websites do not respond to “Do Not Track” signals.

Our Websites and Children

We do not knowingly collect data from children under 13. Parents may contact us to request deletion of a child’s information.

Security

While we use reasonable security measures, the Internet is never 100% secure. We encourage caution online.

Applicable Law

This Privacy Policy is governed by Florida law. Jurisdiction lies in St. Lucie County, Florida.

Notice to International Users

GoldandSilverExpress operates under U.S. law. Data may be transferred outside your jurisdiction, including to the U.S., where laws may differ.

Contact Us

For questions, contact:
GoldandSilverExpress LLC
4603 S US Hwy 1, Fort Pierce, FL 34982
Phone: (609) 220-1905
Email: info@goldandsilversexpress.com

Changes to This Privacy Policy

Effective Date: June 1, 2023
We may update this policy. Changes will be posted on our Website.

For Nevada Residents

Nevada residents may opt out of the “sale” of covered information. We currently do not sell such data.

For California Residents

This section supplements our Privacy Policy for California consumers under the CCPA.

Your Rights

1. Request to Delete

   • You may request deletion of your Personal Information, subject to exceptions (e.g., legal compliance).

2. Request to Know

   • You may request disclosure of:

     • Categories of Personal Information collected.

     • Sources of collection.

     • Business purposes for collection.

     • Third parties with whom we share data.

     • Specific pieces of Personal Information held.

3. Non-Discrimination

   • We will not discriminate against you for exercising CCPA rights.

Submitting Requests

To submit a request:

• Call (609) 220-1905

• Submit a request via our Website

We will verify your identity before responding.

Authorized Agents

You may authorize an agent to act on your behalf with written permission.

GoldandSilverExpress LLC

4603 S US Hwy 1, Fort Pierce, FL 34982
Phone: (609) 220-1905
CEO: Anthony Natale