By using the Website www.GoldandSilverExpress.com and other services provided by GoldandSilverExpress, including placing Sales Orders from GoldandSilverExpress, placing Purchase Orders to GoldandSilverExpress, you are agreeing to the following terms, including, without limitation, the terms available by hyperlink (the “User Agreement”). These terms apply to all Orders, all Sales and all Purchases, whether made through the Website, by telephone or otherwise.
WE BUY GOLD LLC
542 Berlin Cross Keys Rd Sicklerville, NJ 08081
Phone: (609) 220-1905
CEO: Anthony Natale
This agreement contains 13 sections. You may jump directly to any section by selecting the appropriate link below. The headings and subheadings below are for reference only and do not limit the scope of each section. Some capitalized terms have specific definitions in Section 13 (Definitions). Underlined words in this Agreement and on our website hyperlink to relevant information.
A. Minimum Sales Orders
There is no minimum Sales Order for shipments within the U.S., regardless of the payment method. For any Sales Orders shipped outside of the United States, our minimum is 250.00(USD)∗∗pertransaction.ThereisnomaximumSalesOrder.However,∗∗GoldandSilverExpress∗∗reservestherighttorequestatenpercent(10250.00(USD)∗∗pertransaction.ThereisnomaximumSalesOrder.However,∗∗GoldandSilverExpress∗∗reservestherighttorequestatenpercent(10500,000.00 (USD), we recommend that you contact our Sales Department at (609) 220-1905 to determine if a deposit will apply.
B. Sales Order Price Confirmations
When buying online from us, the price at which your Sales Order is submitted is the locked-in price. There are no added commissions. The only charges GoldandSilverExpress adds are for shipping, handling, and insurance. Your confirmation number will be in your return email. The Sales Order price is locked-in for 5 Business Days on all Sales Orders. That is the time you have to make your payment to GoldandSilverExpress. You must ensure that your payment is dated within 24 hours of the time of your confirmed Sale and received by GoldandSilverExpress within 5 Business Days of your confirmed Sale to realize your locked-in price.
C. Cancellations of Sales Orders with GoldandSilverExpress
Once we have issued a Sales Order confirmation:
All prices are locked-in.
There is a binding contract between us for your transaction, and any market risk for breach is transferred to you at the time the Sales Order is confirmed.
You have no right to cancel your Sales Order(s). However, if you default in your performance of payment, shipment, or any other act required, we may cancel your Sales Order(s). GoldandSilverExpress reserves the right to cancel any Sales Order at any time and for any reason.
Any Sales Order cancellations are subject to our Market Loss Policy plus the greater of 50or550or550 or 5% of the order total fee. If applicable, you agree you have full responsibility and liability to GoldandSilverExpress for any cancellation fee and/or Market Loss and you agree to remit immediately (upon notice) to GoldandSilverExpress good funds for any cancellation fee and/or Market Loss.
No future Orders by you may be permitted unless and until any Market Loss is paid in full. Any Market Gain on Sales Order cancellations vests in and shall remain the property of GoldandSilverExpress.
Payment instructions will be issued online on the final page of the online Sales Order process and again by email after you place your Sales Order. Payment must be dated within 24 hours of your Sales Order date. If you default and you do not meet these requirements, GoldandSilverExpress reserves the right to cancel Sales Orders.
GoldandSilverExpress does not accept C.O.D. Sales Orders. We reserve the right to refuse or cancel any Sales Order at any time, including if it is deemed questionable or of significant risk to GoldandSilverExpress, regardless of payment method and price confirmation. In such cases, you waive any right to any claim or actual damages of any kind or nature whatsoever.
A. Payment Options
Depending upon the Sales Order amount, you may pay by some or all of the following payment methods:
| Sales Order Amount | Accepted Payment Types | Payment Due |
|---|---|---|
| 0.01−0.01−1,499.99 | Credit Card, PayPal, Personal Check, eCheck, Cashier’s Check, Bitcoin, Bitcoin Cash | 5 Business Days |
| 1,500−1,500−25,000 | Credit Card, PayPal, Bank Wire*, Personal Check, eCheck, Cashier’s Check, Bitcoin, Bitcoin Cash | 5 Business Days |
| 25,000.01−25,000.01−100,000 | Credit Card, PayPal, Bank Wire*, Personal Check, eCheck, Bitcoin, Bitcoin Cash | 5 Business Days |
| 100,000.01−100,000.01−400,000 | Credit Card, PayPal, Bank Wire*, Bitcoin, Bitcoin Cash | 5 Business Days |
| 250,000.01−250,000.01−500,000 | Credit Card, PayPal, Bank Wire* | 5 Business Days |
| $500,000.01+ | Bank Wire* | 3 Business Days |
*Bank Wire payments must be received within 3 business days.
Credit card Sales Orders for any amount(s) are reviewed on an order-by-order basis. In GoldandSilverExpress’s sole discretion, your credit card Sales Order(s) may be subject to additional documentation or screening and are subject to our pre-approval. GoldandSilverExpress has the right to refuse any credit card payment in its sole discretion.
B. Cash Discounts
If you pay for Sales Order(s) by check, bank wire, or trade, we provide a 4.0% cash discount off our list price. The prices shown for each Product on the Website under “Check/Wire” are the list prices which already reflect the 4.0% cash discount. The prices shown under “BTC/BCH” reflect a 3.0% cash discount for Bitcoin or Bitcoin Cash. The prices shown under “CC/PayPal” are the full list prices.
C. Wiring Funds
Once you have placed a Sales Order and we have issued a confirmation number, we will provide you wire instructions, including our bank name, ABA routing number, and account number.
D. Good Funds Policy
Good funds are considered received:
The day we receive your direct bank wire.
5-10 Business Days from the day we receive your cashier’s check, certified check, or personal check.
Additional delays may occur for checks if your bank does not cooperate in assisting us with the information needed to verify your transaction.
Your Sales Orders are shipped by us by common carrier unless otherwise expressly agreed by GoldandSilverExpress and you based on the particular circumstances, such as shipment weights or transaction amounts.
A. Insurance for Sales Orders
GoldandSilverExpress insures all Sales Order shipments to you while in transit for the sales value of the enclosed Product shipped from GoldandSilverExpress, subject to the following limitations:
You must be prepared to be physically present at the shipping address when the shipment is delivered by common carrier.
Should anything happen while your package is in transit to you by common carrier, you might be permitted to claim coverage under our insurance policy provided that you directly receive the package from the common carrier.
We must be notified of a lost package within thirty (30) days from the shipment date of your order. We must be notified within two (2) days from the delivery date if a package has been received damaged or tampered with. Failure to provide such notice may jeopardize the insurance coverage.
We will not accept responsibility if the common carrier leaves the package without your acceptance, leaves the package without a signature, or leaves the package with anyone other than the addressee. Neither we, nor our insurance company, accept (and we specifically disclaim) responsibility if you have left instructions with any carrier or delivery service to leave parcels for you without the need for your signature.
Our QuickShip® program guarantees your order will be shipped out from our facility the next business day when certain requirements are met.
Credit Card or PayPal orders ship from our facility the next business day following the date your order was placed.*
Bank wire, Bitcoin, or Bitcoin Cash orders will be shipped the business day following the date your funds were received by GoldandSilverExpress.
Does not apply to international shipments, orders with pre-sale items, orders that include pre-1933 Gold coins, kilo Gold bars, jewelry, or other items not designated with the QuickShip® logo.
GoldandSilverExpress ships orders Monday through Friday, excluding holidays.
*Excludes orders that are delayed due to GoldandSilverExpress needing to contact the customer for additional information required from our initial review of the order.
A. Duties and Taxes
All duties and taxes must be paid by the customer on Sales Order(s) delivery. You may be subject to taxes and/or duties for your Sales Order from GoldandSilverExpress. Please consult your local customs broker for more information on duty and tax rates.
GoldandSilverExpress always declares the full value of the shipment on any customs form. There are no exceptions to this rule.
B. International Delivery Requirements
If your Sales Order is returned to GoldandSilverExpress due to your refusal to pay duties or taxes, or if the carrier (e.g., FedEx or UPS) was unable to deliver your Sales Order, you agree you are responsible for any return shipping fees, additional duties, or applicable taxes for returning the package back to GoldandSilverExpress.
We want our customers to be satisfied with their sales at GoldandSilverExpress. At your request, we may, but are not obligated to, provide you with an opportunity to exchange a Product for an identical Product in the event of a material defect.
If approved, such exchange must be made within seven (7) days from the date on which the customer receives his or her Product(s) and only to those customers who:
Timely and properly notify our Customer Service Department at (609) 220-1905.
Receive written confirmation that the exchange request has been approved.
Shipping and handling charges are non-refundable.
All investments involve risk; Coins and Bullion are no exception. The value of a Bullion Coin (e.g., American Eagles or Canadian Maple Leafs) is affected by many economic factors, including the current market price of Bullion, the perceived scarcity of the Coins, and other factors.
GoldandSilverExpress guarantees that every item that we sell is genuine and that all Precious Metal items do contain the weight, fineness, and purity that we have advertised. However, all investments, of every type, involve some level of risk, and Precious Metals are no exception.
A. Minimum Transaction Size for Purchase Orders
When you sell your items to us, our minimum Purchase Order amount is $1,000.00 (USD).
B. Physical Delivery for Purchase Orders
You may deliver your Precious Metals to one of our pre-approved depositories or drop-off locations by pre-arranged appointment only. To make a delivery appointment, please call us at (609) 220-1905.
When you buy from GoldandSilverExpress, once we have issued a Sales Order confirmation number, you have a binding contract, the transaction price is locked-in, and any corresponding market risk is transferred to you.
If your Sales Order(s) is cancelled, you agree you have full responsibility and liability to GoldandSilverExpress for any Market Loss, plus the greater of $50 or 5% of the order total fee.
Once you have placed a Sales Order to buy from GoldandSilverExpress or a Purchase Order to sell to GoldandSilverExpress, you have entered into a binding contract.
A. Absence of Relationship
The sole relationship between GoldandSilverExpress and you is that of buyer-seller. No other relationship (e.g., agent-principal, employee-employer, franchisee-franchisor, joint venture, or partnership) exists.
B. Dispute Resolution
If an amicable resolution cannot be reached between us, such disagreement or dispute shall be resolved in accordance with the following:
Governing Law: The laws of the State of Florida, without regard to conflict of laws principles.
Jurisdiction: Exclusive jurisdiction in the federal and state courts located in St. Lucie County, Florida.
This website is owned and operated by GoldandSilverExpress. Access and use of this website is provided by GoldandSilverExpress to you on condition that you accept these Terms of Use.
The following terms have the following meanings in the User Agreement:
GoldandSilverExpress: Means GoldandSilverExpress LLC, a Florida corporation.
Business Day(s): A day other than a Saturday, Sunday, or a federal/U.S. holiday.
Market Gain/Loss: As defined in Section 9.
GoldandSilverExpress LLC
4603 S US Hwy 1, Fort Pierce, FL 34982
Phone: (609) 220-1905
CEO: Anthony Natale
For any questions, please contact our Customer Service Department at the number above.